About Us - The Kitchen Makeover Company

We’re a friendly, family run business and have over 40 years’ experience as kitchen fitters. So, you can rest assured you’re in safe hands. We employ our own team and have regular meetings to discuss forthcoming fits and share ideas on how we can deliver the very best results… it’s a real team effort!

From our showrooms in Durham and Gateshead we are perfectly placed to serve customers across the North East. Our mobile showroom and installation team can cover enquiries from; Northumberland, Tyne Valley, Tyneside, Wearside, Teesside and County Durham.

Our Durham showroom, which is a recently renovated old church hall, is less than 10 minutes from the A1 and has free on-site parking.

Our Gateshead Showroom is located on Durham Road (A167) in Low Fell and is well served by public transport as well as nearby parking facilities.

We really are worth a visit, and we’d love to see you soon!

Read on to learn about our promise to you, the company mission statement and our core values that drive our staff. 

Our Core Values

Customer First

Every decision starts with what is best for our customers, ensuring they receive honest advice, personal service and a positive experience from start to finish.

Attention to Detail

We believe the little details make the biggest difference, which is why every stage of our process, from initial survey to final installation, is carefully planned to deliver a smooth, hassle-free experience every time.

Trust & Reliability

We deliver on our promises with honesty, integrity and professionalism, giving our customers confidence and peace of mind throughout their transformation.

Pride in Our Work

Because our fitting teams are directly employed and valued by our company, they take real ownership, responsibility and pride in every installation, ensuring consistently high standards of workmanship and care.

Respect for the Home

We appreciate that having work carried out in your home can feel disruptive, so our experienced teams work cleanly, carefully and respectfully to ensure the entire process is as smooth and stress-free as possible.

Continuous Improvement

We are always looking for ways to improve our service, communication and customer experience so we can continue delivering the highest standards from start to finish.