These are our most

Frequently Asked Questions

We’re a family run, friendly, customer focussed business, which prides itself on delivering an exceptional service, while offering a truly cost-effective solution to creating your new look kitchen.

You may however, have a few questions and hopefully we can answer these …

Put simply how does it work?

We assess your current kitchen, and in most cases, we tend to leave your kitchen cupboards in place, however it’s no problem to replace them if needed/requested. We then fit replacement kitchen doors, panels, plinths and trims in a new style and colour chosen by you. We can also replace your old worktops, sinks and taps, as well as appliances. Finally, once we’ve completed the fit, we clean the place up and even take all the waste away. Many of our customers are amazed at what we can achieve in a matter of days.

How long does it take to do a makeover of a kitchen?

The vast majority of our projects take only 2 to 3 days to complete.

Do you provide fitted bedroom makeovers as well?

Yes. Indeed, many of our customers are so impressed by the quality of the workmanship and level of finish we are regularly asked to do other work in properties, such as bedrooms and home offices.

Does it matter where my previous kitchen/bedroom was from as some of my units are funny sizes?

It doesn’t matter where your original kitchen or bedroom is from as we provide made to measure doors. So, they can fit any shape or size kitchen cupboards and as a result we make them fit, in majority of cases, better than the originals.

What warranty to you give with your work?

We’re proud to say we’ll be there for you long after your project has been delivered. The warranty on our work including doors, panels and worktops come with a 6-year warranty.

Our appliances, accessories, sinks and taps come with their own manufacturer’s warranty.

What are the average costs involved?

A question we are asked many times, and we would love to give an exact answer, but all kitchen fitouts are different, so it’s a difficult one to answer. Some people want just new doors and drawers, some full kitchens, including new cabinets and appliances. So, you can see it’s a difficult one to give an exact cost for, however you can rely on our experts to give you the very best price and have confidence that our makeovers are usually around 50% less than a full replacement from one of the larger kitchen retailers.

grey and oak kitchen

What are your lead times like for fitting?

We usually quote around 7-8 weeks from order to fitting, as all our products are bespoke and made-to-measure and as such take a little time to manufacture them. Worktop replacements and bedroom orders can be much quicker. For the most accurate timeframe simply ask us when we give you your free quotation.

Where are you located?

Our new showroom is located on Chester Road in Stanley, County Durham DH9 0TU. We are only a short drive from the Chester-Le-Street junction coming off the A1. It’s very easy to find as it’s on the main road and is really well sign posted.

What areas do you cover?

We cover all areas of the North East. If still not sure if we’d cover your area just simply ask and one of the team will let you know asap.

What happens with all the waste from my kitchen?

Once we’ve finished your kitchen project, we take all the waste away for you, so there no need to stress. Where we can, we recycle as much waste as possible. Our cardboard and packaging are taken away to be recycled in a separate container. Whereas the old doors, worktops and panels are crushed and recycled into new timber products where possible.

What appliances can you provide?

We can supply any appliance you want, as we work with all the major brands. From cost effective, easy to use and simple appliances, to the latest technology from the industry’s leading brands.

Can you supply and fit flooring, lighting, tiling etc?

Yes we can provide a range of flooring, tiling and lighting options to make the most of your fabulous new kitchen. We can add this to part of the project, so you have everything done at once.

How do I get some information without any obligation?

Simply request a free copy of our latest brochure. There’s no obligation and our brochure could be in your hands within a matter of days.

See the complete range in our FREE 70 page brochure